Information
On Cloudmonster orders ship to the United States with clear processing timelines, tracking after dispatch, and free standard shipping on orders over $90. Here is what to expect from checkout to delivery.
Orders over $90
Free shipping
10 to 14 working days
Total delivery
CAD
Currency
Email, 1 business day
Support
In-stock On Cloudmonster orders are reviewed, picked, and handed into the fulfillment network within one business day of purchase.
Orders for Canada are priced in CAD, prepared with clear tracking, and handled through Canadian delivery options shown before checkout.
If your shipping address needs to be corrected, contact support as soon as possible. Once your On Cloudmonster order has fully entered the carrier network, address changes become limited. For lost or significantly delayed parcels, reach out with your order number and tracking reference.
Yes. Standard shipping is free on all US orders over $90. Orders below $90 have a shipping fee displayed at checkout before you confirm.
Tracking is sent by email once your On Cloudmonster order has been processed and handed to the carrier, typically within 2 to 4 working days of your order date.
From order to delivery, expect 10 to 14 working days. Processing takes 2 to 4 working days and transit adds another 6 to 10 working days depending on your location within the US.
Contact support immediately if you need to update your address. Changes are possible while the order is still in processing. Once the carrier has the parcel, options become limited.
